Your inbox runs
on AI agents
Optaro Assist is the core platform for intelligent email automation. Specialised agents handle triage, finance, meetings, customer support, and compliance — all sharing one intelligent runtime.
A platform that understands your inbox
Most email tools work with rules and folders. Optaro Assist works with intelligence. Each agent reads context, understands intent, and takes the right action — whether that's routing a message, raising an invoice for approval, booking a meeting, or flagging a compliance obligation. One platform, every email scenario.
Context-Aware Agents
Each agent reads the full thread, understands prior actions, and acts on meaning — not just keywords. No more brittle rules that break the moment an email subject changes.
One Runtime, Many Agents
Agents share memory, context, and infrastructure. The Triage Agent hands off to the Finance Agent. The Meetings Agent coordinates with the Support Agent. Everything connected.
Human Escalation by Design
Agents know their limits. Anything that requires a human judgment call — an ambiguous contract, a sensitive customer issue — is escalated instantly with full context attached.
Five agents. Every inbox task covered.
Each agent is a specialist. Together, they handle the full range of email work — intelligently, continuously, and without you having to touch a single email you shouldn't need to.
Inbox Triage Agent
Automatically classifies, prioritises, and routes every email the moment it arrives. Applies urgency scores, labels by category, and ensures the right person sees the right message — without delay.
Finance Agent
Extracts invoices, purchase orders, and payment requests from emails and attachments. Validates amounts, suppliers, and PO references, then routes items for approval — or flags discrepancies automatically.
Meetings Agent
Reads scheduling requests in natural language, checks calendar availability, proposes times, confirms, and sends follow-ups. Handles rescheduling, cancellations, and preparation reminders — entirely automatically.
Support Agent
Drafts accurate, on-brand responses to customer queries using your knowledge base. Creates and updates support tickets, tracks SLA timers, and escalates issues that require human judgment with full context.
Compliance Agent
Monitors incoming emails for regulatory notices, contractual obligations, and legal deadlines. Flags anything that requires a response or action, surfaces key dates, and routes items to the responsible owner before they become problems.
One runtime, many agents, unlimited skills
Optaro Assist connects to your inbox and works continuously — reading, classifying, acting, and escalating — without configuration overhead or brittle rules.
Email Arrives
Every incoming message is immediately picked up by the Assist runtime for processing.
Triage & Route
The Triage Agent classifies the email and dispatches it to the appropriate specialist agent.
Agent Acts
The right agent reads context, takes action, and — if needed — coordinates with other agents.
Escalate or Close
Resolved items are logged and closed. Anything requiring human judgment is escalated with full context.
One runtime. All agents. Full visibility.
Agents share a single intelligent runtime — so context flows between them without re-processing. The Triage Agent's classification informs the Finance Agent's confidence. The Meetings Agent knows the Support Agent already replied. One platform that thinks as a whole.
- Shared context — agents know what other agents have already done
- Full audit log of every action taken, by every agent, on every email
- Configurable escalation rules — you decide what humans handle
- Connects to your existing tools — calendar, CRM, ticketing, finance systems
Ready to automate your inbox?
Optaro Assist is in early access. We're working with a select number of teams to deploy AI agents against real inboxes. If your inbox is your bottleneck, let's talk.